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TRIO Student Support Services Program

Join Our Team

Check out our current opening(s) and how to apply below. 

  • Peer Tutor (Part-Time Student Employment)

    The TRIO Student Support Services Program is looking for peer tutors for a variety of subjects. Peer tutors work with TRIO SSS Scholars in their content areas of expertise to aid in comprehension of course material in either a one-on-one basis or in small tutorial groups.
    Preferred qualifications:
    • Preferred to have an overall GPA of 3.0 or higher (will evaluate on a case-by-case basis);
    • Have earned at least an A-/B+ in the course(s) you wish to tutor;
    • Tutors need patience, good verbal communication skills, and the ability to work with students from varied backgrounds with a variety of skill levels;
    • Be committed to fostering equitable and inclusive learning environments;
    • Be motivated to collaborate within the tutoring team.
    Deadline to Apply: Ongoing applications; priority by September 14th, 2021 for the fall semester and will be reviewed on a weekly basis as needed. 
    Application Materials:
    • Please submit your resume (include any previous or current tutoring and/or leadership experience) and a cover letter (include any specific subjects or courses you are interested in tutoring) by applying on Handshake.
    • Work-study is preferred, but not required.
    For additional questions, please contact us at or (509) 335-0192.

Meet our TRIO Student Support Services Staff!

Welcome! Thank you for taking the time to learn more about our TRIO Student Support Services Program (TRIO SSS) staff here at Washington State University. If you have questions about TRIO SSS, feel free to send us a message through our contact form.

Carrie Bullock Ben-Yisrael, Director

Care-ree Ben-Yis-rye-el
Top 5 Gallup CliftonStrengths Themes: Learner, Activator, Strategic, Focus, Command
Personal pronouns: she/her/hers

Carrie is TRIO for LIFE and brings with her over 15+ years of experience in TRIO Programs (from Upward Bound, Upward Bound Math Science, McNair, ETS, and TRIO SSS) and over 20+ years’ experience with access programming to higher education. Her undergraduate degree (Mount Holyoke College) was designed specifically to address community development and organization on collegiate campuses, with a concentration on the needs of institutionally underrepresented populations at historical/predominantly white institutions (H/PWIs). Her graduate work (The Citadel) is in student affairs and administration. In the last twelve years before coming to WSU, she specifically concentrated on STEM/STEAM education access and exposure programming.

As the most recent academic coordinator/retention specialist she saw it as her  job to make sure our scholars and their families were prepared academically, emotionally, socially, and financially, to successfully enroll in and complete undergraduate, graduate and/or professional studies. As the founding associate director of TRIO’s McNair Scholars program, founding director of ACCESS programs at the College of Charleston, and the Upward Bound Math & Science (UBMS) academic/program coordinator at Trident Technical College, she knows and loves her craft of empowering scholars and has appreciated the opportunity to practice it in various environments, including rural and urban areas. Go Cougs!

Nancy Cordova-Hernandez

Nancy Cordova-Hernandez, Academic Coordinator/Retention Specialist

Nan-see Core-doh-Vah Her-nan-dez 
Top 5 Gallup CliftonStrengths Themes: Empathy, Discipline, Restorative, Woo, Individualization
Personal pronouns: she/her/hers

Nancy is joining our WSU TRIO Student Support Services Program team as our Academic Coordinator/Retention Specialist. She is a first-generation college graduate from the University of Idaho with her bachelor’s degree in Child Development and Family Relationships and her Master's in Family Consumer Science with a thesis on Latina Entrepreneurs.

As an undergraduate, Nancy was a part of the College Assistance Migrant Program (CAMP) and TRIO SSS as well as other student organizations focused on student recruitment.  Nancy is originally from Rupert, Idaho, and loves being a part of the Palouse community since she came to college.  Nancy enjoys walks, reading about financial literacy, and spending time with her family. As a new member of the Coug family, she hopes to create a positive atmosphere for all students and staff. 

Hildegarde Velasco-Faga'autau, Program Coordinator

Hill-duh-gard Vuh-lass-co Fung-uh-ow-tau 
Top 5 Gallup CliftonStrengths Themes: Achiever, Learner, Futuristic, Belief, Focus
Personal pronouns: she/her/hers

Hildegarde Velasco-Faga’autau joined the TRIO Student Support Services team in the Fall of 2012 after receiving her B.A. in Sociology from Washington State University (Go Cougs!). She came to WSU as a first-generation, out-of-state student – not having seen the campus, or even traveled to Washington until coming for Fall Alive Orientation right before classes began. She quickly fell in love with the campus and community and found support through mentoring and various leadership opportunities as an undergraduate. She enjoys being a part of an amazing team that is invested in helping our students develop, achieve, and graduate. Hildegarde is originally from O'ahu, Hawai'i but enjoys living here in the Pacific Northwest and being able to experience all four seasons – especially fall. Outside of work, she loves attending student events, WSU athletics events, and spending time with her family, husband, and friends.

Nancy Barraza, Clerical Assistant

Nan-see Bar-ra-za
Top 5 Gallup CliftonStrengths Themes: Achiever, Discipline, Positivity, Consistency, Learner
Personal pronouns: she/her/hers

Nancy is a fourth-year student here at Washington State University studying kinesiology and spanish, pursuing a pre-physical therapy track. When asked what she enjoys about being a Coug, Nancy says 'what I enjoy about being a Coug is the school spirit and everyone looks out for their fellow Cougs'. 

Alejandra Carranza, Clerical Assistant

Ah-leh-han-druh Car-rahn-za
Top 5 Gallup CliftonStrengths Themes: Belief, Analytical, Input, Restorative, Deliberative
Personal pronouns: Gender Fluid

Alejandra is a senior majoring in architectural studies and civil engineering with an emphasis in structures here at Washington State University. When asked what they enjoy about being a Coug, Alejandra says 'being a Coug means that I can shine in my own light but also receive support from my community. It means that I can give back to those who have helped me and need guidance to be successful'. 

Cougar Head shot for student staff

Aurelia Cromwell, Tutor Coordinator

Aw-rell-ee-yah Crom-Well
Personal pronouns: she/her/hers

Aurelia is a transfer student in her third year of study at Washington State University working toward dual degrees in Mathematics and Environmental Sciences. When asked what they enjoy about being a Coug, Aurelia states, “Making friends! Being able to be supported in my educational journey and empower others in theirs.”

Francisco Espindola, Clerical Assistant

Fran-SIS-koh Es-PIN-doh-lah
Top 5 Gallup CliftonStrengths Themes: Strategic, Ideation, Command, Self-Assurance, Restorative 
Personal pronouns: he/him/his

Francisco is entering his third year as a student here at Washington State University majoring in criminal justice and human development. As a third-year Coug, Francisco says that 'the sense of community one can find among the Cougs really has helped me bring out the best in me over the course of my time being a Coug'.  

This grant has been 100% federally funded by the United States Department of Education to serve 160 scholars annually in the amount of $275,105 per year for a period of five years.